Question 1

Do I need to rent a truck?

Accepted Answer

Yes — we provide the manpower, not the vehicle.

Question 2

Is it better to rent a truck + hire your crew?

Accepted Answer

Yes — it’s the smartest and most affordable way to move. You control the truck, and we handle all the heavy lifting, loading, and unloading safely. No hidden fees, no full-service mover markup.

Question 3

Are you insured?

Accepted Answer

Yes. MovemintCrew is fully insured for both liability and crew safety. You’re hiring a professional, vetted team — not random help.

Question 4

How do I pay?

Accepted Answer

We accept all major Credit cards. Invoices will be provided with instructions on how you can pay directly online. We require an initial refundable deposit of 20%. The balance is payable upon successful completion of the job. You will receive a text and email with instructions to pay.

Question 5

Can you help with furniture assembly?

Accepted Answer

Absolutely. Let us know ahead of time so we bring the right tools.

Question 6

How far in advance should I book?

Accepted Answer

We recommend 24-48 hours notice, but same-day service may be available.

Question 7

Do you work weekends?

Accepted Answer

Yes, we work 7 days a week to fit your schedule.

Question 8

What if I rented a container (POD, Cube, etc.)?

Accepted Answer

No problem — we load and unload all container types. Just tell us your delivery and pickup times, and we’ll schedule your crew to match perfectly.

Question 9

How do you compare to people on marketplaces or classifieds?

Accepted Answer

We’re professional, consistent, and accountable. Our crews are trained, insured, and scheduled through our system — no no-shows, no guesswork, no “cash job” risk. Same affordability, zero stress. Fixed rate pricing. No "clock-watching" anxiety.

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